Voice Services Outage
Modified on Thu, 22 May 2014 10:37 PM by Webvault — Categorized as: Resolved
Event Summary
¶
Event Start: 2 January 2014, 5:30PM
Event Finish: 2 January 2014, 9:23PM
Outage Window: 4 Hours
Outage Type: Unexpected Fault
Service Loss: FULL
Severity: HIGH
Affected Data Centres
¶
Perth
Affected Services
¶
Phone/Voice
Event Description
¶
Voice services are currently unavailable. The telecommunications carrier is currently experiencing an infrastructure failure on their end.
Event Update
¶
Carrier technician has replaced faulty hardware restoring services at 00:10 03/01/14 AEST.
Voice services are now operating normally.