Event Summary
Event Start: 2 January 2014, 5:30PM
Event Finish: 2 January 2014, 9:23PM
Outage Window: 4 Hours
Outage Type: Unexpected Fault
Service Loss: FULL
Severity: HIGH
Affected Data Centres
Affected Services
Event Description
Voice services are currently unavailable. The telecommunications carrier is currently experiencing an infrastructure failure on their end.
Event Update
Carrier technician has replaced faulty hardware restoring services at 00:10 03/01/14 AEST.
Voice services are now operating normally.